SHIPPING & DELIVERY
Do you ship worldwide?
Yes - we ship worldwide!
What are your shipping and processing times?
Standard Shipping Times
U.S. and Canada: 4 - 15 days
Australia, New Zealand, and Oceania: 4-15 days
Europe: 5 - 15 days
Japan: 5-15 days
Other countries: 8 - 28 days
Processing Times
Orders can sometimes take 1-2 days to process after placing the order before shipping out. We do not ship on weekends.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number. If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it! If you need more detailed information, please shoot us an email at umtartcustomerservice@outlook.com and we'll help you out!
Unexpected Delays
In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
Yes - we ship worldwide!
What are your shipping and processing times?
Standard Shipping Times
U.S. and Canada: 4 - 15 days
Australia, New Zealand, and Oceania: 4-15 days
Europe: 5 - 15 days
Japan: 5-15 days
Other countries: 8 - 28 days
Processing Times
Orders can sometimes take 1-2 days to process after placing the order before shipping out. We do not ship on weekends.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number. If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it! If you need more detailed information, please shoot us an email at umtartcustomerservice@outlook.com and we'll help you out!
Unexpected Delays
In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.