REFUND POLICY

Thank you for visiting our store and supporting our idol merchandise! To ensure all customers receive products in their original quality, we have established the following return and exchange policy:

1. Special Nature of Products
Our products are idol merchandise and considered personalized collectibles. Once sold, they are non-refundable and non-exchangeable. Please carefully review product details before making a purchase.

2. Product Quality Assurance
We ensure that every item is thoroughly inspected before shipping to guarantee its quality.
If you receive a product that has been damaged or is missing items due to shipping, please contact us within 48 hours of receiving your order.

Special Notes

• Requests for returns or exchanges due to personal preferences or mistaken purchases cannot be accepted.
• Product images are for reference only. The actual product may vary slightly due to differences in display settings, which is considered normal.

If you have any questions about our products or services, please feel free to contact our customer service team. We are here to assist you!